Case Study
Animal Family Pet Preservation and GoIQ
GoIQ became the extra team member they didn’t have to hire.
“GoIQ is like my personal assistant. I’m a taxidermist, I do the books, the scheduling—there’s no way I could do all of it without GoIQ.”
About Animal Family Pet Preservation
Animal Family Pet Preservation is a family-run taxidermy studio in Ohio specializing in the freeze-dry preservation of beloved pets.
Since 1993, they’ve helped families across the U.S. memorialize dogs, cats, birds, reptiles, exotic pets, and even large animals like horses with lifelike, dignified recreations.
In addition to full preservation, they offer skeletal cleanings and tanning — services that have grown rapidly in recent years. With as many as 270 pets in progress at any given time, their work is both emotionally sensitive and operationally complex. Every detail matters, and every family expects compassionate, transparent communication throughout the process.
The Challenge
Their old system was outdated and completely manual. Kate spent hours tracking customer updates, follow-ups, and work stages across hundreds of preservation projects. With fewer employees than ever and growing demand, keeping everything organized was becoming impossible.
She needed a modern tool that could automate communication, streamline scheduling, and replace the admin tasks she didn’t have time for.
The Solution
Animal Family Pet Preservation turned to GoIQ to replace their outdated workflow and help manage client communication, scheduling, and project progress in one organized system.
Automations now send customer updates, reminders, and review requests—saving hours of manual texting. GoIQ also centralizes timelines, tasks, and payments, giving Kate full visibility into every project without juggling spreadsheets.
Key Features Implemented
Task Automation: Automated updates, reminders, and followups.
Client Management System: Centralized project tracking, timelines, and payments.
Marketing Scheduler: Scheduling posts available for all social media platforms.
The Results
Over 3 Hours Saved Daily: Automations replaced time-consuming manual communication.
Happier Clients: Families appreciate timely updates throughout the preservation process.
Increased Efficiency: GoIQ functions like an extra team member, helping them stay organized without adding staff.
Animal Family Pet Preservation turned to GoIQ to replace their outdated workflow and help manage client communication, scheduling, and project progress in one organized system.
Automations now send customer updates, reminders, and review requests—saving hours of manual texting. GoIQ also centralizes timelines, tasks, and payments, giving Kate full visibility into every project without juggling spreadsheets.
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