How to Respond to Every Type of Online Review

Responding to customer reviews can be hard, especially when they’re the not-so-great kind.

In this video, we share some tips for responding to the three most common types of online reviews, along with some keys to crafting a great review response. Need a little extra help? We’ve helped thousands of businesses manage their online reputations, and we’ve learned a thing or two along the way. Download our free guide 25 Review Response Templates for Every Situation for help with every kind of online review, good, bad, or just plain ugly.